Effective Date: [09July 2026]
Welcome to Minyka Artificial Jewellery (“Minyka”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, protect, and process your personal information when you visit our website, create an account, place an order, communicate with us, or otherwise use our services.
By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or services.
1. Business Information
Business Name:
Minyka Artificial Jewellery
Business Type:
Proprietorship
Business Address:
1st Floor, Kamaksha Complex,
Cinema Chowk,
Bhojpur,
Sundernagar,
Mandi,
Himachal Pradesh – 175002,
India
Customer Support Email:
care@minyka.com
Customer Support Number:
+91 7827800726
2. Scope of this Privacy Policy
This Privacy Policy applies to all personal information collected through:
- Our official website.
- Customer accounts.
- Product purchases.
- Customer support communications.
- Email communications.
- WhatsApp conversations.
- Social media interactions.
- Promotional campaigns.
- Cookies and similar technologies.
This Privacy Policy does not apply to third-party websites or services that may be linked from our website.
3. Information We Collect
Depending on your interaction with us, we may collect the following information.
A. Personal Information
We may collect:
- Full Name
- Mobile Number
- Email Address
- Shipping Address
- Billing Address
- City
- State
- Postal Code
- Country
- Order Details
- Purchase History
B. Payment Information
Payments are securely processed through authorized third-party payment gateway providers.
We do not store:
- Credit Card Numbers
- Debit Card Numbers
- CVV
- UPI PIN
- Internet Banking Passwords
Payment gateways may collect payment-related information in accordance with their own privacy policies.
C. Account Information
If you create an account, we may collect:
- Login credentials
- Order history
- Saved addresses
- Wishlist information
- Account preferences
D. Device Information
We may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Language Settings
- Time Zone
- Screen Resolution
E. Website Usage Information
We may collect:
- Pages visited
- Time spent on pages
- Products viewed
- Shopping cart activity
- Search history
- Click behaviour
- Navigation patterns
- Referral sources
F. Communication Information
When you contact us, we may retain:
- Emails
- Customer support chats
- WhatsApp messages
- Call records (where applicable)
- Feedback
- Reviews
4. How We Collect Information
Information may be collected when you:
- Visit our website.
- Create an account.
- Place an order.
- Subscribe to newsletters.
- Contact customer support.
- Participate in surveys.
- Leave reviews.
- Use live chat.
- Communicate through social media.
- Interact with advertisements.
Certain information is collected automatically using cookies and similar technologies.
5. Purpose of Collecting Personal Information
We use your information for legitimate business purposes, including:
- Processing orders.
- Delivering products.
- Verifying payments.
- Preventing fraud.
- Managing customer accounts.
- Providing customer support.
- Sending order updates.
- Responding to enquiries.
- Improving website functionality.
- Conducting analytics.
- Personalizing shopping experiences.
- Sending promotional communications (where permitted).
- Complying with legal obligations.
- Resolving disputes.
- Enforcing our Terms & Conditions.
6. Legal Basis for Processing
We process your personal information based on one or more of the following:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate business interests.
- Fraud prevention and security.
- Customer support requirements.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Keep you logged in.
- Maintain your shopping cart.
- Analyse website traffic.
- Improve website performance.
- Personalize content.
- Measure advertising effectiveness.
You may disable cookies through your browser settings; however, doing so may affect certain website features and functionality.
8. Marketing Communications
With your consent or where otherwise permitted by law, we may send:
- Promotional emails.
- Product launch announcements.
- Discount offers.
- Festival sale notifications.
- Cart reminders.
- Order updates.
- Customer satisfaction surveys.
You may opt out of marketing communications at any time by using the unsubscribe option or contacting us.
Operational messages relating to your orders, payments, or customer support may still be sent as necessary.
9. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only where necessary with:
- Payment gateway providers.
- Courier partners (including DTDC).
- Website hosting providers.
- Cloud storage providers.
- Customer support software providers.
- Analytics providers.
- Marketing service providers.
- Government authorities when legally required.
- Courts or law enforcement agencies where required by law.
Each service provider is expected to use the information only for the services they provide to us and in accordance with applicable legal requirements.
10. Payment Security
All online payments are processed through secure third-party payment gateways using industry-standard security measures.
Minyka does not collect or store complete payment card information or sensitive payment credentials on its own servers.
While we take reasonable steps to work with reputable payment providers, we are not responsible for the independent privacy or security practices of those third-party payment processors.
11. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders.
- Provide customer support.
- Meet legal, accounting, or tax obligations.
- Resolve disputes.
- Enforce our agreements.
- Prevent fraud.
Once information is no longer required, it will be deleted, anonymized, or securely disposed of in accordance with applicable laws and our internal practices.
12. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for certain processing activities.
- Update your contact details.
- Opt out of promotional communications.
- Raise concerns regarding the processing of your personal information.
To exercise these rights, please contact us using the details provided below. We may require reasonable verification of your identity before processing your request.
13. Security Measures
We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
- Secure website connections (HTTPS/SSL).
- Restricted access to personal information.
- Regular security monitoring.
- Trusted third-party service providers.
Despite our efforts, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
14. Children’s Privacy
Our website and products are intended for individuals who are legally capable of entering into binding contracts.
We do not knowingly collect personal information from children without the involvement of a parent or legal guardian. If we become aware that personal information of a child has been collected inadvertently, we will take reasonable steps to delete it.
15. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security. We encourage users to review the privacy policies of those third parties before sharing any personal information.
16. International Transfers
At present, Minyka sells products only within India. However, some of our service providers may process or store data using servers located outside India.
Where such processing occurs, we will take reasonable steps to ensure that appropriate safeguards are in place and that such processing complies with applicable legal requirements.
17. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective upon publication on this website unless otherwise stated.
Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.
18. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Minyka Artificial Jewellery
Email: care@minyka.com
Phone: +91 7827800726
Address:
1st Floor, Kamaksha Complex,
Cinema Chowk,
Bhojpur, Sundernagar,
Mandi, Himachal Pradesh – 175002, India