Effective Date: [09 July 2026]
At Minyka Artificial Jewellery, we are committed to delivering your orders safely, securely, and within the estimated delivery timeline. This Shipping & Delivery Policy explains how orders are processed, shipped, delivered, and handled after dispatch.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.
1. Applicability
This Shipping & Delivery Policy applies to all orders placed through the official website of Minyka Artificial Jewellery.
This Policy should be read together with our:
- Terms & Conditions
- Refund, Return & Exchange Policy
- Cancellation Policy
- Privacy Policy
- Payment Policy
2. Shipping Locations
Currently, Minyka Artificial Jewellery delivers products only within India.
At present, we do not offer international shipping.
We reserve the right to modify our shipping locations at any time without prior notice.
3. Shipping Charges
A flat shipping charge of ₹99 is applicable on every order unless otherwise mentioned during promotional campaigns or special offers.
The applicable shipping charge will be displayed at checkout before you complete your purchase.
Shipping charges are generally non-refundable except where expressly stated in our Refund Policy.
4. Order Processing
After successful order placement, every order undergoes verification, quality inspection, packaging, and dispatch.
Orders are generally processed within 1 to 3 Business Days.
Orders placed on:
- Sundays
- National Holidays
- Public Holidays
will be processed on the next Business Day.
During festive seasons, promotional events, or periods of exceptionally high order volume, processing times may be longer than usual.
5. Delivery Timeline
Once dispatched, orders are generally delivered within 2 to 7 Business Days, depending on the delivery location.
Delivery timelines are estimates only and should not be interpreted as guaranteed delivery dates.
Actual delivery may vary based on:
- Customer location
- Courier operations
- Weather conditions
- Government restrictions
- Public holidays
- Remote service areas
- Natural disasters
- Other unforeseen circumstances
6. Courier Partner
We currently ship orders through our trusted logistics partner:
DTDC
Depending upon operational requirements, Minyka reserves the right to use alternative courier partners without prior notice.
7. Order Tracking
Once your order has been dispatched, you will receive shipment details through the contact information provided during checkout.
Tracking updates may take up to 24 hours after dispatch to become active.
Customers are encouraged to monitor shipment progress using the tracking information provided.
8. Delivery Attempts
Courier partners generally make multiple delivery attempts based on their operational policies.
If delivery cannot be completed due to:
- Customer unavailable
- Incorrect address
- Incorrect mobile number
- Refusal to accept delivery
- Inability to contact the customer
the shipment may be returned to us.
Any additional shipping charges incurred for re-dispatch may be borne by the customer.
9. Customer Responsibilities
Customers are responsible for ensuring that:
- Shipping address is complete and accurate.
- Mobile number is active and reachable.
- Someone is available to receive the package.
- Delivery instructions, if any, are accurate.
Minyka shall not be responsible for delays or failed deliveries arising from incorrect information provided by the customer.
10. Address Modification
Customers may request modification of the delivery address only before the order has been packed or dispatched.
Once an order has been dispatched, the shipping address generally cannot be changed.
Address modification requests may be accepted solely at our discretion.
11. Cash on Delivery (COD)
Cash on Delivery is available for eligible serviceable locations.
Minyka reserves the right to verify COD orders before dispatch.
Orders may be cancelled if:
- Customer cannot be contacted.
- Order verification fails.
- Incorrect information is provided.
- Fraud is suspected.
Repeated refusal to accept COD orders may result in restriction or permanent removal of COD eligibility for future purchases.
12. Delivery Delays
Although we make every reasonable effort to deliver orders within the estimated timeline, delays may occur due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Heavy rainfall
- Floods
- Landslides
- Earthquakes
- Political disturbances
- Government restrictions
- Public holidays
- Pandemic situations
- Transport disruptions
- Courier operational issues
- Remote area accessibility
Minyka shall not be liable for delivery delays caused by such circumstances.
13. Delivery Confirmation
An order shall be considered successfully delivered when:
- Delivered to the shipping address provided by the customer;
- Accepted by the customer or any person available at the delivery location; or
- Marked as delivered by the courier partner based on their delivery confirmation procedures.
Risk in the product transfers to the customer upon successful delivery.
14. Inspection Upon Delivery
Customers are advised to inspect their package immediately upon delivery.
If the package appears:
- Damaged
- Tampered
- Open
- Incorrect
customers should:
- Take clear photographs.
- Record an uninterrupted unboxing video.
- Contact us within 48 hours of delivery.
Failure to report issues within the prescribed timeframe may affect our ability to investigate and resolve the matter.
15. Incorrect Address
Orders returned due to:
- Incorrect address
- Incomplete address
- Incorrect PIN code
- Wrong contact number
- Customer unavailable
- Refusal to accept delivery
may require payment of additional shipping charges before re-dispatch.
Minyka shall not be responsible for delays or losses arising from incorrect shipping information provided by the customer.
16. Lost Shipments
If a shipment is confirmed lost during transit by the courier partner, Minyka will investigate the matter.
Where appropriate, we may, at our sole discretion:
- Dispatch a replacement product (subject to stock availability), or
- Process a refund in accordance with our Refund Policy.
Customers are requested to cooperate by providing any information reasonably required during the investigation.
17. Partial Deliveries
In rare situations involving multiple products, your order may arrive in separate shipments.
No additional shipping charges shall be applied for such split shipments where initiated by Minyka.
18. Failed Deliveries
A delivery may be considered failed if:
- Customer repeatedly remains unavailable.
- Delivery is refused.
- Address is incorrect.
- Delivery cannot be completed despite reasonable attempts.
Orders returned to Minyka due to failed delivery may be cancelled.
Refunds, if applicable, shall be processed after deducting applicable shipping and handling charges where permitted by law.
19. Force Majeure
Minyka shall not be liable for any delay or failure in shipping or delivery arising from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fire
- War
- Civil unrest
- Government actions
- Pandemic
- Epidemic
- Internet outages
- Transport strikes
- Power failures
- Courier disruptions
- Acts of God
Our obligations shall remain suspended for the duration of such events.
20. Changes to this Policy
Minyka Artificial Jewellery reserves the right to amend, modify, or update this Shipping & Delivery Policy at any time without prior notice.
Any revised version shall become effective immediately upon publication on our website unless otherwise stated.
Continued use of the website following such changes constitutes acceptance of the updated Policy.
21. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Minyka Artificial Jewellery
Email: care@minyka.com
Phone: +91 7827800726
Business Address:
1st Floor, Kamaksha Complex,
Cinema Chowk,
Bhojpur,
Sundernagar,
Mandi,
Himachal Pradesh – 175002,
India
We will make reasonable efforts to respond to all shipping and delivery-related queries promptly.